Since every adult and child should be treated with the utmost respect and dignity, it is essential that all
adults conduct themselves in a courteous manner.
Since adult role models affect children, the following behaviours are not tolerated on our premises:
Please address staff, children and parents/carers in a polite and respectful manner at all times.
If you have a complaint to make, please refer to nursery complaints procedure.
Please choose an appropriate time to address your complaints with staff/parents and never show discontent in front of the children.
The use of bad language, verbal or threatening behaviour towards staff, children or parent/carers will not be tolerated.
Please be aware that an alcohol consumption or illegal substance affects your judgment and responses. We want you to be fully competent of taking care of your child/children for your journey home. If staff are concerned about your ability to do this, we will advise that you take a taxi all the way home or request for someone to collect you and take you home.
From 18th September 2006 the law concerning seatbelts and child car restraints has changed. From this date you MUST use the correct car seat for your child.
Children under 3 years MUST use the child restraint appropriate for their weight in any vehicle with the single exception of the rear of taxis if the right child restraint is not available.
Rear facing baby seats MUST NOT be used in a seat protected by a frontal air-bag unless the air –bag has been deactivated manually or automatically.
Whilst on nursery premises you the parent/career are responsible for your child/children safety and their care.
Please do not shout at or physically punish or smack your child/children whilst in the nursery.
Please don’t complain when you are charged a late fee for late collection. Our policy for this is quite clear and fair.
Please ensure that you read the newsletter and notices carefully as they normally contain important information regarding the nursery or the children.